


To provide customers with prompt and comprehensive service, SUNWELL employs state-of-the-art production systems and has implemented supply-chain management (SCM) from order acceptance to clients' needs through QR (Quick Response) and CRM (Customer Relationship Management). We are also actively developing our own brand of textiles and maximizing customer satisfaction through high performance and quality.

To provide customers with prompt and comprehensive service, SUNWELL employs state-of-the-art production systems and has implemented supply-chain management (SCM) from order acceptance to clients' needs through QR (Quick Response) and CRM (Customer Relationship Management). We are also actively developing our own brand of textiles and maximizing customer satisfaction through high performance and quality.

SUNWELL - NET
SUNWELL-NET is the first system in the textile business to trace inventory and processing orders on line. In addi-tion to online inventory checking, order processing and shipping instructions, this epoch-making system provides updated product information and cost saving service for our customers.
Showrooms and Catalogs
Samples for all of our products are on display at our textile galleries in Osa-ka, Tokyo, Nagoya, Fukuoka and Shang-hai. With our new extensive product catalog system and a computer-manag-ed barcode system, sample patterns can now be quickly handed over at the textile gallery. Textile brands are classi-fied not only by material, but by other categories as well, including character-istics, function and usage. Information is continuously being updated.

By continuously holding 1,500 kinds of textiles in 16,000 colors in our own in-ventory, SUNWELL is the ideal supplier for quick delivery in small lots. Informa-tion about products and stock levels are available on the Internet. Our supe-rior IT system enables SUNWELL to offer a unique and convenient service to our customers.

By integrating the functions of SUNWELL (Shan-ghai) Co., Ltd. and the SUNWELL Sha-nghai office, and combining Shanghai and Japan, SUNWELL forms both a base for the Chinese market and a hub to propel us into the global market. In addition, the SUNWELL textile brands (refer to P19), produced and sold by SUNWELL(Shanghai)Co., Ltd. offer our customers in China the same quality and service as our customers in Japan enjoy. This service is helping us expand our business in Japan and China.